Downtown Grand Hotel & Casino Awarded 2015 TripAdvisor® Certificate of Excellence
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Downtown Grand Hotel & Casino Awarded 2015 TripAdvisor® Certificate of Excellence
CLICK TO TWEET: (http://ctt.ec/e8n9z) .@DowntownGrandLV awarded 2015 @TripAdvisor Certificate of Excellence. Book your stay online at www.DowntownGrand.com
LAS VEGAS – September 24, 2015 – Based on consistently great reviews from travelers, Downtown Grand Hotel & Casino has received the TripAdvisor Certificate of Excellence Award. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and be listed on TripAdvisor for at least 12 months.
“Excellent customer service being one of our top priorities, we are tremendously grateful to be recognized by the largest and most recognized travel website in the world,” said Jim Simms, CEO of Downtown Grand. “We are honored to have received this award and will continuously strive to provide an extraordinary level of service.”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
ABOUT DOWNTOWN GRAND HOTEL & CASINO
Downtown Grand Hotel & Casino is a unique hospitality and entertainment destination in the heart of revitalized downtown Las Vegas. Located on 3rd Street between Ogden and Stewart, Downtown Grand is situated on nearly seven acres that encompasses an entire urban block of hotel, casino and dining amenities. Recognized as “Best Downtown Hotel” and “Best Hotel Room Value” by the Las Vegas Review-Journal, Downtown Grand features two 18-story and 25-story towers adjoined by a walking bridge elevated over 3rd Street, with 629 guest rooms and suites offering luxury accommodations that set a new standard for sophistication and style in downtown Las Vegas.
Recipient of the 2015 TripAdvisor® Certificate of Excellence Award and named “Best Casino” by Casino Player magazine, Downtown Grand offers 25,000 square feet of gaming space with nearly 500 new slot machines, table games and a fully featured sports book powered by William Hill.
Downtown Grand’s variety of restaurants, bars and entertainment options include Stewart + Ogden, Art Bar, The Commissary, Furnace Bar and The Carson Room. Partnering venues include the award-winning Las Vegas steakhouse Triple George Grill, world famous Hogs & Heifers saloon and Pizza Rock, renowned as one of the best pizza restaurants in the city.
Downtown Grand also features the only rooftop pool experience in downtown Las Vegas. The Pool Deck boasts more than 35,000 square feet of entertainment and special event space, an infinity pool, restaurant and bar, semi-private cabanas, a fire pit and a grass seating area.
For more information, call (702) 719-5100 or go to DowntownGrand.com. Find on Facebook or Twitter @DowntownGrandLV.
About TripAdvisor
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 24 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.thefork.com (including www.lafourchette.com, www.eltenedor.com, www.iens.nl and www.besttables.com), www.gateguru.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.niumba.com, www.onetime.com, www.oyster.com, www.seatguru.com, www.smartertravel.com, www.tingo.com, www.travelpod.com, www.tripbod.com, www.vacationhomerentals.com, www.viator.com, www.virtualtourist.com, and www.kuxun.cn.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2014
**Source: Google Analytics, average monthly unique users, Q1 2015
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